How to clean your pet fountain?

You have surprised your pets with a drinking fountain that will encourage them to drink more and keeps them healthy. While they enjoy their new toy, after a while you might have a question: “How to clean your pet fountain?” Pet Fountains come in many shapes and sizes, but cleaning them is relatively easy. Tough they look different most of the drinking fountains have the same elements. The pump (motor), the bowl and the housing and/or the water reservoir. To clean your fountain you will need: water and a cleaning kit. For Drinkwell fountains choose the Drinkwell Pet Fountain Cleaning Kit, for Pioneer Pet models I recommend the Pioneer Pet Fountain Cleaning Kit.
If you didn’t buy the cleaning kit you can use a sponge or smaller brushes but I would highly recommend to purchase the cleaning kit, it makes the cleaning extremely easy.


Most of the fountains are dishwasher-safe, so all you need to do is disassemble the unit and put the elements on the top shelf of the dishwasher, excluding the pump. However from time to time you might need to clean the pump. When you experience loud noises coming from the unit or you notice that the water stream has slowed down, then it’s time to clean the pump before it gets clogged or damaged. To clean the pump follow these instructions: (these instructions were made for the drinkwell fountains, please refer to the cleaning instructions in your fountain’s manual)

Step one: Disassemble your fountain

  • pour out any remained water
  • remove the housing to reveal the filter and the pump
  • take out the housing of the filter
  • lift out the submersible pump and remove it completely out of the bowl

Step two: Cleaning the pump

clean pet fountain pump

  • Remove the pump’s faceplate. You might need to use your fingernail or an edge of a spoon to remove it, because the faceplate fits tightly to the front of the pump.
  • Remove the stator or intake plate by pulling it out using the small round-shaped tab.
  • Pull the impeller out. It should be easy enough, because the impeller is held in only with magnets.
  • Now that you disassembled the components, rinse them with water. Don’t forget to run water through the pump itself!
  • Use a small brush to remove any remaining debris. If you have the Drinkwell Cleaning Kit use the smallest brush that fits perfectly into the pump.
  • Rinse again with water and you’re done.

Step three: Reassemble the pump by reversing the steps.
Make sure that every part is in its original place and refill the fountain before you turn on the unit.

drinkwell cleaning kit

Further tips:

  1. You can use an old toothbrush to scrub the inner parts of the unit, but with the a cleaning kit you will reach every surface easily.
  2. If there is evidence of hard-water buildup, try to soak the elements in white vinegar. Make sure that you removed the filter before the cleaning. You can repeat this once in every month if necessary.
  3. If you know that your household has hard water problems, you can use previously filtered tap water to prevent buildups.

The time period between cleanings depend on a variety of factors, like the number of your pets, the time of operation and the quality of the water.  On an average, the bowl and the water reservoir of the fountain must be cleaned once a week to prevent bacterial slime from forming. We suggest to clean the pump about once every two weeks to prevent the pump from becoming clogged with pet hair.

We recommend these cleaning kits for the best hygiene and cleanliness.
Please choose the correct brand for your fountain.


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